Legal terms and conditions governing your use of Despeinalb's services and website
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Despeinalb ABN [XX XXX XXX XXX] ("Company," "we," "our," or "us") regarding your use of our website (despeinalb.com) and public speaking training services.
By accessing our website, registering for our courses, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
Despeinalb provides public speaking and communication skills training services, including but not limited to:
Services may be delivered through various formats including in-person sessions, virtual platforms, hybrid arrangements, or self-paced online modules. Specific delivery methods will be outlined in your course enrollment or service agreement.
You must be at least 18 years old to register for our services independently. Participants under 18 must have parental or guardian consent and supervision as required by applicable laws.
You agree to provide accurate, current, and complete information during registration and to maintain and update this information to keep it accurate, current, and complete.
Course registration is complete only upon our written confirmation and receipt of payment. We reserve the right to decline registration at our discretion.
Corporate clients may arrange alternative payment terms subject to credit approval and signed agreements. Standard payment terms for corporate accounts are net 30 days from invoice date.
We reserve the right to modify pricing for future courses. Price changes will not affect existing enrollments that have been confirmed and paid.
In the unlikely event that we must cancel a course, participants will receive:
In cases of serious illness, family emergency, or other exceptional circumstances, we may consider partial refunds on a case-by-case basis at our discretion.
Regular attendance is essential for course effectiveness. Participants must attend at least 80% of scheduled sessions to receive course completion certificates.
Make-up sessions for missed classes may be available for individual courses but are not guaranteed. Group course participants may access recorded sessions where available.
Participants are expected to arrive on time. Late arrivals may be admitted at the instructor's discretion but will not be entitled to additional time or make-up instruction.
All participants must maintain professional and respectful behavior toward instructors and fellow participants. This includes:
The following behaviors are strictly prohibited:
Violation of our code of conduct may result in removal from the course without refund and prohibition from future enrollment.
All course materials, content, methodologies, and resources provided by Despeinalb are proprietary and protected by intellectual property laws. This includes:
Participants receive a limited, non-exclusive, non-transferable license to use course materials solely for personal learning purposes. Commercial use, reproduction, or distribution is strictly prohibited without written permission.
By participating in our courses, you grant us permission to use your feedback, testimonials, and participation in marketing materials unless you specifically opt out in writing.
Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
Participants agree to maintain confidentiality regarding personal stories, challenges, or experiences shared by other participants during courses.
Course sessions may be recorded for quality assurance and training purposes. Participants will be notified when recording occurs and may opt out with potential impact on course completion requirements.
Our services are educational in nature and designed to improve communication and public speaking skills. We do not guarantee specific career outcomes, speaking opportunities, or business results.
Results may vary based on individual effort, natural ability, practice, and application of learned skills. Success depends significantly on participant engagement and ongoing practice.
Our services are not a substitute for professional psychological counseling, therapy, or medical treatment for anxiety disorders or other mental health conditions.
To the maximum extent permitted by law, our total liability to you for any claim relating to our services shall not exceed the amount you paid for the specific service giving rise to the claim.
We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses.
We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, government actions, pandemics, or technology failures.
You agree to indemnify and hold harmless Despeinalb, its instructors, employees, and affiliates from any claims, damages, losses, or expenses arising from your violation of these Terms or misuse of our services.
For online or hybrid courses, you are responsible for ensuring adequate internet connectivity, compatible devices, and any required software or applications.
We provide reasonable technical support for our platforms but are not responsible for issues arising from your internet connection, device compatibility, or external software conflicts.
Use of our online platforms is subject to additional terms and acceptable use policies that will be provided upon course enrollment.
Course completion certificates are awarded based on attendance and participation requirements. Certificates do not constitute professional licensing or accreditation.
Where applicable, continuing education units may be available. Participants are responsible for confirming acceptance by their professional organizations.
We reserve the right to modify these Terms at any time. Changes will be posted on our website with an updated effective date. Continued use of our services after changes constitutes acceptance of the modified Terms.
You may terminate your participation in our services subject to our cancellation and refund policies outlined in Section 5.
We may terminate your access to our services immediately if you violate these Terms, engage in prohibited conduct, or if continuation of services would be harmful to other participants or our business.
We encourage resolution of disputes through direct communication. Please contact us at [email protected] to discuss any concerns before pursuing formal action.
If informal resolution is unsuccessful, disputes shall first be submitted to mediation through a mutually agreed mediator or mediation service.
These Terms are governed by the laws of Victoria, Australia. Any legal proceedings must be brought in the courts of Victoria.
Nothing in these Terms excludes, restricts, or modifies any guarantee, warranty, term, or condition, right, or remedy implied or imposed by the Competition and Consumer Act 2010 (Cth) or any other applicable Australian consumer protection legislation that cannot lawfully be excluded, restricted, or modified.
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
These Terms, together with our Privacy Policy and any specific course enrollment agreements, constitute the entire agreement between you and Despeinalb regarding our services and supersede all prior or contemporaneous understandings.
For questions about these Terms of Service, please contact us:
Despeinalb
85 Collins Street
Melbourne VIC 3000
Australia
Email: [email protected]
Phone: +61 3 9274 7993
Legal Inquiries: [email protected]